How do I regain access to my WP site?

Category: Wordpress

dearpete
Asked:
2013-07-05 11:58 am EST

Hits: 899
I've followed all the recommendations on your brute force attack articles and now I can't get back into my account after closing the tab! I have the lockout set to 6 hours. How do I get around this?

You must login before you can ask a follow up question.

You must login before you can submit an answer.

OTHER ANSWERS

0

JacobIMH
Staff
9,968 Points
2013-07-05 12:42 pm EST
Hello dearpete, sorry to hear that you are still having issues accessing your WordPress website.

Unfortunately using the email address that you submitted this question under, I was unable to pull up your account information. If you'd like you can start a live support chat from the top of this page and pass along your account information to us so that we can resolve that for you.

Sorry again for the problems!

- Jacob

You must login before you can post a comment about this answer.

I'm doing it now. Hope it works.
dearpete
13 Points
2013-07-05 12:50 pm EST
Like this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Ask a Question

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!