How can I fix a database error?
Category: Wordpress
InMotion installed a cPanel backup on my account yesterday - as a result the database I created is gone and a new one is in its place. I don't know the password to configure my wp-config.php file. My site is down and showing a database error.
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The backup that you requested restored on your account was from your old Cpanel from your other host. It was only restored upon your request (per the support ticket that I reviewed). Note that a cpanel restoration is designed to replace ALL of the files that were there before. So, trying to find the files that you're talking about - the database you had created and password configuration for a Wordpress configuration file, will probably be impossible to find. I also spoke with a Tier2c tech to confirm this issue. Our apologies for this inconvenience, but you will most likely find the best route to fixing this issue is to re-install Wordpress. |
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