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Help pointing non-www site to www - getting "error establishing a database connection"

Category: Wordpress

2013-01-25 2:57 pm EST

Hits: 832

I'm trying to redirect my Wordpress site to point from non-www to www. That is, should point to

I tried to do this 2 different ways. Using the 301 redirection method, I modified .htaccess to point non-www to www. When I do this I get a redirect loop error.

So I tried another way. In cPanel, I made the following updates in wp-config.php (added "www" after http://):


I also went to MyPhpAdmin and updated the siteurl value of wp_options table for the database to include "www".

After I do all this, I get an "Error establishing a database connection" when I visit my web site.

what am I doing wrong? I've undone the changes for now.

Many thanks!

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Best answer chosen by User


9,968 Points
2013-01-25 3:52 pm EST
Hello bharari, and thank you for your question.

I went ahead and corrected this for you. In order to get WordPress to properly always append the <strong>www.</strong> before your domain name both of these settings have to be set in the database in your <strong>wp_options</strong> table:

siteurl =
home =

I think the problems you were having were that you were trying to force the <strong>www</strong> with your <strong>.htaccess</strong> file prior to setting up WordPress to use this, so when it attempted to connect over <strong>www</strong> WordPress internally would redirect it back to without that appended, which would lead to a redirect loop.

I've left the options commented out in your <strong>wp-config.php</strong> file since they're getting included directly from the database now. I've also left in the <strong>.htaccess</strong> code to force using the <strong>www</strong> which isn't required to have it work with WordPress, but if you had any other pages outside of WordPress on your site this would allow them to all be over <strong>www</strong> now as well.

Please let us know if you have any further questions at all.

- Jacob

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