InMotion Hosting Support Center

error 406 not acceptable

Category: Wordpress

bdonison
Asked:
2013-01-17 11:44 pm EST

Hits: 892
I am experiencing Error 406 Not Acceptable messages, intermittently. I have disable Mod Security, any ideas?

You must login before you can ask a follow up question.

You must login before you can submit an answer.

OTHER ANSWERS

0

JacobIMH
9,968 Points
2013-01-18 10:52 am EST
Hello bdonison, and thanks for your question.

I see that your account last encountered a 406 error about 7 hours ago from looking at the Apache error log on the server.

I also see that it does look like you do have <strong>mod_security</strong> currently disabled. Have you encountered this error again since following our guide on <a href="http://www.inmotionhosting.com/support/website/website-troubleshooting/disable-mod-security-via-modsec-manager" target="_blank">disabling mod_security via the cPanel Modsec Manager</a>?

It looks like the errors were coming from the <strong>/wp-admin/plugin-editor.php</strong> file.

Also it doesn't appear that the domain you have setup with us is currently pointing at our server, and is still set to your previous host. I would recommend <a href="http://www.inmotionhosting.com/support/website/how-to/modifying-your-hosts-file" target="_blank">modifying your hosts file</a> while testing on our server before <a href="http://www.inmotionhosting.com/support/domain-names/dns-nameserver-changes/updating-your-domains-nameservers" target="_blank">updating your domain's name servers</a> to point to us.

You could possibly be having an issue when using the temporary URL due to it running under a different user than your account, that does still have <strong>mod_security</strong> enabled.

Please let us know if you continue to experience these errors intermittently after accessing your domain directly instead of the temporary URL.

- Jacob

You must login before you can post a comment about this answer.

Like this Question?

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!