Why is my version of WHM so limited?

Category: Whm

venroy.joseph@vejovdesign.com
Asked:
2013-03-20 8:50 pm EST

Hits: 607
WHM is lacking many features, among them backup, transfer, and SQL admin. Additionally, Fantastico De Luxe WHM Admin does not load. My hosting package is an Advanced Dedicated Server, so I would really like to know why I do not have a full version of WHM installed.

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Scott
Staff
20,125 Points
2013-03-21 9:47 am EST
Hello venroy.joseph,

WHM has different layers, depending on how you are logged in. There is the root and the normal/reseller variation. If you are not seeing specific tools you are certain should be available for your login credentials, our Tier 2 and Systems team can verify and activate any that should be there.

To do so, you would need to contact our Live Support department at support@inmotionhosting.com with that request. Be sure to validate your account with either the last 4 digits of the credit card on file, or the current Account Management Panel (AMP) password.

Best Regards,
Scott M

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