Why is my version of WHM so limited?

Category: Whm

2013-03-20 8:50 pm EST

Hits: 623
WHM is lacking many features, among them backup, transfer, and SQL admin. Additionally, Fantastico De Luxe WHM Admin does not load. My hosting package is an Advanced Dedicated Server, so I would really like to know why I do not have a full version of WHM installed.

You must login before you can ask a follow up question.

You must login before you can submit an answer.



23,972 Points
2013-03-21 9:47 am EST
Hello venroy.joseph,

WHM has different layers, depending on how you are logged in. There is the root and the normal/reseller variation. If you are not seeing specific tools you are certain should be available for your login credentials, our Tier 2 and Systems team can verify and activate any that should be there.

To do so, you would need to contact our Live Support department at support@inmotionhosting.com with that request. Be sure to validate your account with either the last 4 digits of the credit card on file, or the current Account Management Panel (AMP) password.

Best Regards,
Scott M

You must login before you can post a comment about this answer.

Like this Question?

Support Center Login

Social Media Login

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Ask a Question

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!