My server suspended 12 hours ago, no reason, no warning, no notice. I try to contact with 2 support via live chat, 2 support via email but they can't help you resolve it.
Can you please check and give me a guys can help to resolve?
This is not only the problem. I contacted support and they said "ok found the issue, manually updated the DNS entries to resolve this as I am seeing the domain pointed at the wrong server. this will have a propgation time, tpyically between 4 - 7 hours"
As you can see. This is really bad for my business as you may guest, it's no warning, nothing. I have no way in knowing that my sites are down. Is there anyway I can prevent this?
I'm sorry that you have had this issue and I'm glad that the issue was found. Unfortunately, due to how DNS works, there is no way around DNS propagation as it is something that varies from person to person. I, however, do see this site up and running without any issues now as well as the majority of the world should see it correctly as well.