Need to Restore without a backup????

Category: Website

Keahi2500
Asked:
2013-06-26 11:48 pm EST

Hits: 913
Miscommunication and now we have installed WP over the home directory? Can we check to see if there is a copy of the site from 12 hours ago ??

If so, can we please restore ALL to that time frame.

Thank you So Much
Keahi

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Scott
Staff
20,166 Points
2013-06-27 9:32 am EST
Hello Keahi,

I am unable to locate your account with the information provided. We can, however, restore system generated backups upon request. They are overwritten every 24-36 hours, so timing is crucial.

To do so, you would need to contact our Live Support department at support@inmotionhosting.com with that request. Be sure to validate your account with either the last 4 digits of the credit card on file, or the current Account Management Panel (AMP) password.

Best Regards,
Scott M

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