How to connect domain to wix template
2013-10-09 6:48 pm EST
2013-10-09 6:48 pm EST
Hello I'm trying to connect a template I built in wix.com website I already paid for everything there and I need is to connect it to my domain name that is hosted by you Please let me know how I can do this as I really need help with it I tried looking in cranel but everything is complicated and I don't want to break anything
2013-10-09 7:44 pm EST
Thanks for the question. Just to be clear, it appears that you're paying for web hosting on Wix and also InMotion Hosting. Since you posted this question anonymously, I have no way to check what kind of account you have, so I'll try to provide the possibilities.
If you have registered a Domain Name with our Hosting and your account is ONLY a Domain Registration account, then you may need to only change the name servers over to Wix's name servers. Check out this link on How to Change Name servers in the Account Management Panel (AMP). Wix's name servers can be found here.
IF you have a full hosting account here and you want to direct your domain name to launch the website you created at Wix, then you will need to make a DNS change called an "A record change." DNS changes like an A record change can only be made from InMotion if you have a hosting account (which is different from a Domain Registration only account). However, this is where it gets a little confusing, so pay close attention:
Finally, if you are indeed paying for a hosting account with InMotion Hosting, then it's also possible that you are paying for a hosting account with Wix. Basically, you're paying for two different hosting accounts. You may need to look at the services you've purchased in order to assess how they're being used and if they are what you need. The main difference is that InMotion Hosting does provide email service, which Wix does not. If you intend to keep the Wix template, then you will need to keep an active account with them as they do not allow you to export the developed website from their servers.
Apologies - as I know this is probably very confusing to you. Just to summarize:
I hope this helps to clarify the issue! Please let us know if you have any further questions or comments. Our Support team is available 24/7 if you need immediate assistance or need to speak with someone on a live basis.
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