forgot password - how can I get into my website

Category: Website

carpenter
Asked:
2013-06-19 8:01 pm EST

Hits: 803
really did completely forget it!

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Arn
Staff
18,399 Points
2013-06-19 8:14 pm EST
Hello Carpenter,

I'm sorry to hear you're having problems with a password! Unfortunately, you've been a little vague about the specific password you have forgotten/lost. If you want to see the documentation that we have for passwords in our support center, check out this search result: Articles on Passwords in the InMotion Hosting Support Center.

There are MANY types of passwords for websites, so you need to specify the one you're referring to. Additionally, the Support Center isn't an ideal place to discuss its change. All of our posts here are public. You can contact our live technical support center 24/7 and they can help you both privately and securely on the topic. The contact information is at the bottom of the page- you can reach them by phone/chat/email.

I hope this helps to point you in the right direction and you get your password back quickly. Let us know if you need any further assistance!

Regards,
Arnel C.

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