Error establishing a database connection

Category: Website

thehrdifference
Asked:
2013-08-21 9:24 pm EST

Hits: 284
For the last week our site has been down sporadically and we receive the above error message constantly. Even after logging into the administrator portal on Wordpress, I'm unable to do anything because I constantly get Wordpress's error message that they are unable to establish a database connection. This is ridiculous!
Site: thehrdifference.com

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I have been having the same problem and a lot of pissed customers!
Gordon.fox
3 Points
2013-08-21 11:10 pm EST
It's been a hell of a lot longer than 60 minutes!
thehrdifference
10 Points
2013-08-21 11:53 pm EST

OTHER ANSWERS

0

johnpaulb-imhs1
Staff
8,706 Points
2013-08-22 9:52 am EST
Hello thehrdifference & Gordon.fox,

Thank you for contacting us. I investigated this further and since you are hosted on different servers, your issues are unrelated.

thehrdifference: The server you are on has been experiencing effects of a DDOS attack. Our senior systems administrators are working to resolve this as quickly as possible. We greatly appreciate your patience, and are updating our status page with current information. For a longer explanation of what a DDOS attack is, see our full article.

Gordon.fox: I am not aware of any issues on your server that would have caused this. We are happy to help, but will need a little more information, such as the domain name of the site you are getting the error on, and where/when the error occurred. Does it happen at certain times, or on a specific page? Can you provide the full error, or a link to the error?

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul

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