InMotion Hosting Support Center

Domain Redirection

Category: Website

ak4chat
Asked:
2013-04-09 6:22 pm EST

Hits: 475
Hi,

One of my site http://forthcoming.in is getting automatically redirected to some "http://auto-im.com/". I don't know why it's happening. Please remove this redirection.

Thanks,
Sumit

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Arn
Staff
40,191 Points
2013-04-09 7:36 pm EST
Hello Ak4chat,

Sorry to hear about the re-direction issue. Wordpress problems like this can be a headache, but they will typically be related to either a theme/plugin or a database/code hack. In this case, I had to jump into your Wordpress Admin and change the theme to test the first possibility - a bad theme. When I changed it from the theme that you were using to the default theme, the re-direct disappeared. The problem is therefore in the code of the theme you uploaded to your Wordpress site. You will need to re-obtain that theme, or edit it manually to remove that re-direct. I tested putting the theme back in, and the re-direct re-appeared. If you're putting bad themes in or one that are possibly hacked, you're going to have this problem. Please make sure that you're getting your themes and plugins from a reliable source. Otherwise, you need to contact that theme developer and inform them of the issue.

We do have a articles on Wordpress security - unrelated to this issue, but to prevent possible issues with your website, we do recommend that you implement some type of security. Check out this article for further information: Recommended Wordpress Security plugins


If you have any further questions, please contact technical support available 24 hours a day / 7 days a week.

Regards,

Arnel C.
Community Support

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Hello Ak4chat,

Apologies - I did mean to mention that I left the Wordpress theme in place so that your site would not automatically re-direct. Let us know if you have any further questions.

If you have any further questions, please contact technical support available 24 hours a day / 7 days a week.

Regards,

Arnel C.
Community Support
Arn
40,191 Points
Staff
2013-04-09 7:38 pm EST
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