InMotion Hosting Support Center

Website down - wont load in Firefox, Explorer

2013-11-09 2:58 am EST

Hits: 774
My website is down. It wont load into any browser. Cpanel will not load either and will not show any file structure. Also, emails will not load from the server into Thunderbird. Please review the site and take action as necessary.

You must login before you can ask a follow up question.

You must login before you can submit an answer.



19,794 Points
2013-11-09 7:43 am EST
Hello Seagypsypress,

Thank you for contacting us. I tested your website and it is loading for me successfully at this time, there are also no reported issues on your server.

To help troubleshoot, I recommend performing a Ping/Tracert, which is explained in this guide. You can then submit your result to Live Tech support for review.

If you have any further questions, feel free to post them below.
Thank you,


You must login before you can post a comment about this answer.

Like this Question?

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!