Website down


Haveabounce
Asked:
2013-08-23 11:17 am EST

Hits: 159
Anybody have their website down?

You must login before you can ask a follow up question.

You must login before you can submit an answer.

OTHER ANSWERS

0

Arn
Staff
16,649 Points
2013-08-23 11:36 am EST
Hello Haveabounce,

Sorry to hear you are having problems with your website. I took a look at the site based on the domain assigned to the account that I could see with your Support Center login. It appears that your domain name's name servers are not pointed to our hosting service. This what they're posted to now:

Name servers:
ns1.defaultnameservers.com
ns2.defaultnameservers.com

You will need to change your name servers at your domain registrar. The link above shows you the proper name servers and I'll list them here as well:

ns.inmotionhosting.com
ns2.inmotionhosting.com

Remember that DNS changes may require up to 24 hours (or a little more depending on your domain registrar) of DNS propagation.

I hope this helps to resolve your problem! Please let us know if you have any further questions or comments.

Regards,
Arnel C.

You must login before you can post a comment about this answer.

Like this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Ask a Question

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!