Same IP being blocked again
Category: Website Troubleshooting
The same IP I referred to in a previous question here is being blocked again.
Thanks for posting your question. I'm sorry you are having trouble with an IP being blocked. I've removed the block once again for you.
I've touched bases with our systems administrators and they have blocked the IP due to presistent long connections to MySQL. There's three reasons why a connection would remain persistent and cause the issues you are seeing:
Your PHP code is not closing the connection. In this circumstance, you'll want to make sure your coding is properly closing the connection. A simple code modification can fix this.
Your connection is established through a third party external database management interface, like phpMyAdmin and you're not closing the connection. In cases like this, be sure to close the connection to the database after you have finished working in them.
The third scenario, you're using the databases on your InMotion account as a database server for another web server altogether. This is not allowable on a shared hosting account. If you want to use the server as a database server for another server, you'll need to upgrade to a VPS or Dedicated hosting account.
If you need further assistance please feel free to contact us. If you need further explanation, please feel free to email firstname.lastname@example.org and our support department will escalate it to systems for further assistance.
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