InMotion Hosting Support Center

Directs to /cgi-sys/defaultwebpage.cgi


maorlevy
Asked:
2013-04-27 2:07 pm EST

Hits: 1,864
Hello,

I have many domains set up in cPanel. I just added a website and it keep directing me to /cgi-sys/defaultwebpage.cgi

Domain: http://www.smith-locksmith.com

You must login before you can ask a follow up question.

You must login before you can submit an answer.

OTHER ANSWERS

0

jamesr
5,889 Points
2013-04-29 10:20 am EST
Thank you for your question maorlevy!

Sorry for the trouble with the redirect. If you point your domain with an <a href="http://www.inmotionhosting.com/support/domain-names/dns-nameserver-changes/a-record-change">A record</a> and do not <a href="http://www.inmotionhosting.com/support/edu/cpanel/cpanel-manage-domains/adding-add-on-domain-in-cpanel">add the domain</a> it will give you the <a href="http://www.inmotionhosting.com/support/community-support/cpanel/site-going-to-cgisysdefaultwebpagecgi">default page</a>. Also, if you point the domain IP to a different IP that what is assigned to that domain in cPanel you will get the default page as well. Its difficult to say because I cannot see the redirect. The domain is working on our end. Make sure you have the Same <a href="http://www.inmotionhosting.com/support/website/cpanel/how-to-find-your-shared-ip-address-of-your-server-in-cpanel">IP address that is in your cPanel</a> where the addon is added and the that the <a href="http://www.inmotionhosting.com/support/domain-names/dns-nameserver-changes/domain-names-dns-changes">DNS is fully propagated</a>.

Best regards,
James R

You must login before you can post a comment about this answer.

Like this Question?

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!