Can't access my pages with temp URL


ruuk25
Asked:
2012-07-13 5:52 pm EST

Hits: 429
I FTP'd my files from my old hosting to the public_html directory, but using the temp URL just gets the "Website Coming Soon" page. I do have an index.htm in the directory.

Any help would be appreciated.

Thanks!

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Arn
Staff
10,512 Points
2012-07-13 9:01 pm EST
Hello Ruuk25,

When I checked your files, it all did appear to be there. I'm assuming you're talking about your primary domain name, since you did not specify. When I type in your primary domain name, I can see it, but I checked your domain and it's still pointing at your old server. I'm not sure what you're trying to use to view your site, but the first thing you may need to do is change the name servers:

Name server changes

If you are using the TEMP URL to view your website, it's possible that you did not clear your browser cache - especially, if you viewed the site earlier on the same browser. Here's link on clearing the browser cache if needed:

How to clear your browser cache

If you continue to have problems,you may want to try calling into to live support and provide some detail about what's happening. They can quickly pinpoint the issue for you.


If you have any further questions, please leave a comment at the bottom of the page.

Regards,

Arnel C.

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