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Thunderbird - Configuration could not be verified - is the username or

Category: Thunderbird

2014-07-20 11:57 pm EST

Hits: 140
I had my gmail account with thunderbird but not all the folders so I removed it form thunderbird and now it keeps saying "Thunderbird - Configuration could not be verified - is the username or password wrong?" I've spent the hour looking online and doing everything the settings and even changing the password yet won't work still.

I use thunderbird 24.6.0

I'm confused and tired. Can someone please help me?

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I fixed this problem. Just disable or uninstall your virus and then try again! It worked! YAY 1 hour in the middle of the night.
5 Points
2014-07-21 12:19 am EST



19,042 Points
2014-07-21 9:04 am EST
Hello itsnotworking,

Thank you for contacting, and updating us on this issue. So, a virus was stopping Thunderbird from authenticating with the server?

Do you know what the virus was called?

What did you use to remove the Virus?

If you have any further questions, feel free to post them below.
Thank you,


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