Do I have a dedicated IP address?

Category: Team

InMotionFans
n/a Points
Asked:
2013-12-31 7:52 pm EST

Hits: 359
Hello I have a service with u guys sorenfilms.com , I need a fix IP address at this point im not sure if I d ave that or how do i go about getting it , trough you if that is posible - thank you

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Arn
Staff
16,176 Points
2013-12-31 7:59 pm EST
Hello,

Thanks for the question. I reviewed your account and you are hosting a shared server account. You can find your shared server IP by reading through this article. This means that you are able to obtain a single dedicated IP address. Currently, you would be using the same IP as other accounts on the shared server. For more information on obtaining a dedicated IP address for use with your account, please read Purchasing a Dedicated IP through the Account Management Panel (AMP). The cost is $24.00 per year.



If you have any further questions , please let us know.

Regards,
Arnel C.

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