How can I check if I need to update my site's Security Certificate?

Category: Ssl

namaste
Asked:
2013-04-01 2:02 pm EST

Hits: 910
I got a pop yellow/red screen saying my site's Security Certificate expired and site couldn't be trusted, when I was trying to upload a song of mine into the admin's database.
I checked my Computer, and the day of the month and time are set correctly, so how else do I check if I need an update? On here? Thanks.

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jamesr
Staff
5,889 Points
2013-04-01 2:13 pm EST
Thank you for your question namaste!

you can check your SSL certificate at the following link to SSL Shopper.

SSL Shopper

SSL shopper shows, "This certificate has expired (75 days ago). Renew now." Please contact our support for the certificate to be renewed. They can order it and install it for your. Sorry for the trouble .

Best Regards,
James R

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Thanks James. I'm in the page now. In the Contact Support link, should I Submit a Ticket asking for Renewal? Or should I contact them a different way?
namaste
52 Points
2013-04-01 2:44 pm EST
Definitely submit a ticket on this. Our tech support will need to renew the cert at Comodo which can take a little time in some cases. As soon as they get the request they can get started on it. Sorry for the trouble.

Best Regards,
James R
jamesr
5,889 Points
Staff
2013-04-01 2:51 pm EST
Thanks again. I hate to ask another, but is the page down at the moment? I keep receiving this error when I submit the ticket.
Error 355 (net::ERR_INCOMPLETE_CHUNKED_ENCODING): The server unexpectedly closed the connection.
Ok nevermind. When I set it at 3 priority instead of 1, it went through. Odd. Thanks again for your help.
namaste
52 Points
2013-04-01 2:58 pm EST
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