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How can I check if I need to update my site's Security Certificate?

Category: Ssl

2013-04-01 2:02 pm EST

Hits: 1,340
I got a pop yellow/red screen saying my site's Security Certificate expired and site couldn't be trusted, when I was trying to upload a song of mine into the admin's database.
I checked my Computer, and the day of the month and time are set correctly, so how else do I check if I need an update? On here? Thanks.

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Best answer chosen by User


5,889 Points
2013-04-01 2:13 pm EST
Thank you for your question namaste!

you can check your SSL certificate at the following link to SSL Shopper.

<a href="" target="_blank">SSL Shopper</a>

SSL shopper shows, "This certificate has expired (75 days ago). Renew now." Please <a href="">contact our support</a> for the certificate to be renewed. They can order it and install it for your. Sorry for the trouble .

Best Regards,
James R

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Thanks James. I'm in the page now. In the Contact Support link, should I Submit a Ticket asking for Renewal? Or should I contact them a different way?
52 Points
2013-04-01 2:44 pm EST
Definitely submit a ticket on this. Our tech support will need to renew the cert at Comodo which can take a little time in some cases. As soon as they get the request they can get started on it. Sorry for the trouble.

Best Regards,
James R
5,889 Points
2013-04-01 2:51 pm EST
Thanks again. I hate to ask another, but is the page down at the moment? I keep receiving this error when I submit the ticket.
Error 355 (net::ERR_INCOMPLETE_CHUNKED_ENCODING): The server unexpectedly closed the connection.
Ok nevermind. When I set it at 3 priority instead of 1, it went through. Odd. Thanks again for your help.
52 Points
2013-04-01 2:58 pm EST
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