InMotion Hosting Support Center

Account suspension

Category: Server Usage

ak4chat1
Asked:
2013-04-21 11:53 pm EST

Hits: 517
Hi,
My shared hosting account is not accessible due to suspension. I was monitoring my resource usage daily and it was under control. But then why my sites was suspended. My userid is ak4chat@gmail.com.

Thanks,
Ashok

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OTHER ANSWERS

0

John-Paul
Staff
30,058 Points
2013-04-22 8:35 am EST
Hello ak4chat1,

Thank you for your question. Since this is a public forum, it is not recommended to post your access information here, such as userid.

Here is a helpful link to our article on account suspensions.

I recommend contacting live support so they can assist you, and provide account specific information in a secure manner.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul

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My server suspended 12 hours ago, no reason, no warning, no notice. I try to contact with 2 support via live chat, 2 support via email but they can't help you resolve it.
Can you please check and give me a guys can help to resolve?
haosucu
11 Points
2013-09-27 12:55 am EST
Hello haosucu,

It does look like this issue was addressed within your previous post. If you have not already seen it, you may view it here:

[Urgent] My account was suspended 12 hours ago
JeffMa
11,186 Points
Staff
2013-09-27 7:51 am EST
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