How do I access pearldesk?

Category: Resources

repoulin
Asked:
2013-03-12 8:13 am EST

Hits: 466
I tried all my logins to access the ticket at the https://support.inmotionhosting.com/cgi-bin/pdesk.cgi but it will not accept my user.

How do I find my login for this area? I tried to use the forgot password.

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jamesr
Staff
5,889 Points
2013-03-12 8:47 am EST
Thank you for your question repoulin!

It appears your Pdesk account was not set up. Our tech support can set up the account for you. Unfortunately, this type of request cannot be done through the public support center forum. Our tech support staff will need to do this. Please contact support by email (support@inmotionhosting.com) with this request. You will need to verify the account with the original AMP password or the last 4 digits of the credit card on file in the email. They will need account information like the domain on the account or the cPanel username. Sorry for the inconvenience.

Best Regards,
James R

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