When downgrading, what happens to account credit remainder?


RossM
Asked:
2012-11-23 1:12 am EST

Hits: 361
Hi there,

Wondering what happens if I downgrade an account (via 'Change Plan' in AMP) - The dropdown where you pick the package shows an amount of credit that the downgrade potentially gives.

After submitting, what happens to the remainder? Does it disappear? Is it added to your account for future purchases?
Thanks.

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jamesr
Staff
5,889 Points
2012-11-26 10:19 am EST
Thank you for your question RossM!

If you downgrade from a plan and there is money left in your favor, you will get that money refunded.

Take Care!

James R

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jamesr
Staff
5,889 Points
2012-11-26 10:23 am EST
Thank you for your question RossM!

If you downgrade from a plan and there is money left in your favor, you will get that money refunded.

Take Care!

James R

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