InMotion Hosting Support Center

What if your domain transfer app is wrong about my domains?

2012-11-06 8:29 pm EST

Hits: 439
When I attempt to transfer my domain names, I enter my domain names (after getting my EAP#s and then using a few "WhoIS" sites to reaffiem what my current host says (all domains active w/ my email, not near expiring), and your app says either expired or unregistered/available. Huh?

You must login before you can ask a follow up question.

You must login before you can submit an answer.



5,889 Points
2012-11-07 9:34 am EST
Thank you for your question noahduh!

Sorry for the trouble with the domain transfers through AMP. If AMP does not allow a transfer due to a glitch, Please contact support either by chat, phone (1-888-321-4678 ext 2), or by email ( with the domains, EPP/AUTH codes and verify the account in the email with the last 4 of the credit card number or the current AMP password. Tech support will be able to manually transfer them through the back end. Sorry for the trouble.

Best Regards

James R

You must login before you can post a comment about this answer.

Like this Question?

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!