How to ftp to my new website before I change the name servers?


imidex
Asked:
2012-03-22 6:13 pm EST

Hits: 1,175
I am unable to ftp to my website because the my ftp address (ftp..com) is pointing to my soon to be old hosting providers ftp server as I have not transferred my name servers from network solutions yet.

How does one ftp to your website before you transfer the name server to that of inmotion?

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Tim S.
Staff
9,967 Points
2012-03-23 8:08 am EST
Hi imidex,

Thanks for posting your question. I'm more than happy to assist you. We have a guide on getting started with FTP and it covers the settings you need to use. Here's a link to it:

FTP Getting Started Guide

You'll want to be sure to use the biz###.inmotionhosting.com as the host name. Be sure to replace biz### or ecbiz### with your actual server information. The server information can be found in your AMP account under Account & Billing Details.

If you need further assistance please feel free to contact us.

Thanks!

Tim S

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