Domain Transfer - timing out


rtwhitney
Asked:
2012-04-24 2:28 pm

Hits: 363
I have tried twice to transfer my domain www.rtwventures.com to inmotionhosting without success. My current host is dailyrazor.com. Each time I am told that I will receive and email from notices@melbourneit.com.au at 'domains@dailyrazor.com'. I have no access to the domains@dailyrazor.com account and the email never shows up in the rwhitney@rtwventures.com inbox.

Thanks for your help - Ryan

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Tim S.
2012-04-24 2:37 pm
Hi rtwhitney,

Thanks for posting your question. I'm more than happy to assist you. It sounds like you may have domain privacy enabled at your current domain registrar. Domain privacy must be removed. You need to update the records to reflect an email address for administrator.

A domain transfer will fail since it sends an email to the admin listed in your whois information. If you're not sure how to update your whois information, you'll need to contact your current registrar.

I hope this helps! If you need further assistance please feel free to contact us.

Thanks!

Tim S

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