Can't get auth code from old hosting co


jennyls
Asked:
2012-06-14 2:51 pm EST

Hits: 655
My old hosting company, Web Space Hosting, closed shop. I have two domains with them. One is expiring in less than 60 days. I need both transferred but the old company will not respond. Can you please help?

Thanks,

Jennifer

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Scott
Staff
20,328 Points
2012-06-14 3:31 pm EST
Hello Jennls,

The old host appears to have been a reseller for the domain registrar Tucows. This is good news as you only need to contact them directly instead of tracking down the old host. You can find them at tucowsdomains.com. They will be able to help you get your auth code to you so you can transfer your domain.

I hope this answers your question. If you have any more questions or information specific to the issue please leave a comment below so we can further assist you.

Best Regards,
Scott M

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