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Cannot remove subdomain linked to addon domain?

2012-05-26 8:19 am EST

Hits: 5,286
Hi There,

I have added "[seconddomain].com" as a addon domain in the "[firstdomain].com" CPanel.

After creating this [seconddomain].com, the a subdomain is automatically created - [seconddomain].[firstdomain].com

When trying to remove this automatically created subdomain the following message comes up saying that it cannot be removed:
"Sorry, the subdomain [seconddomain] cannot be removed because it is linked to the addon domain(s) '[seconddomain].com'. You must first remove the addon domain(s)."

Is there anyway to remove this subdomain from the main domain?

Thanks in advance!


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5,399 Points
2012-05-29 10:03 am EST
Hi Jason,

<strong>Is there anyway to remove this subdomain from the main domain?</strong>

The answer is unfortunately no, this is how cPanel was designed to work. For most users this isn't a problem because they're the only ones that know that new subdomain was created. If you're worried about users somehow finding it, you can <a href='' target='_blank'>setup a redirect</a> that redirects traffic from the subdomain to the actual domain name.

Let us know if you have any follow up questions, we're more than happy to help further.

- Brad

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