Cannot remove subdomain linked to addon domain?


jassultd
Asked:
2012-05-26 12:19 pm

Hits: 1,045
Hi There,

I have added "[seconddomain].com" as a addon domain in the "[firstdomain].com" CPanel.

After creating this [seconddomain].com, the a subdomain is automatically created - [seconddomain].[firstdomain].com

When trying to remove this automatically created subdomain the following message comes up saying that it cannot be removed:
"Sorry, the subdomain [seconddomain] cannot be removed because it is linked to the addon domain(s) '[seconddomain].com'. You must first remove the addon domain(s)."

Question:
Is there anyway to remove this subdomain from the main domain?

Thanks in advance!

Jason

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OTHER ANSWERS

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BradM
2012-05-29 2:03 pm
Hi Jason,

Is there anyway to remove this subdomain from the main domain?

The answer is unfortunately no, this is how cPanel was designed to work. For most users this isn't a problem because they're the only ones that know that new subdomain was created. If you're worried about users somehow finding it, you can setup a redirect that redirects traffic from the subdomain to the actual domain name.

Let us know if you have any follow up questions, we're more than happy to help further.

Thanks,
- Brad

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