Virtual Product Downloads

Category: Prestashop 15

scannon2
Asked:
2013-05-04 8:30 am EST

Hits: 670
I have setup some files as virtual products. The customer can purchase but the download never finishes.
I have a feeling I need to increase a limit someplace but do not know where.

Please help.

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Scott
Staff
15,308 Points
2013-05-06 12:45 pm EST
Hello scannon2,

When creating objects such as downloadable products in PrestaShop, you can set the maximum file size for the product. The instructions are found in our article on Setting the max size for downloadable products

The maximum allowed size in Prestashop, however, is 128MB.

Best Regards,
Scott M

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