Prestashop 1.6 cannot see my shop

Category: Prestashop 15

MartinBenjamin
Asked:
2014-04-28 12:42 pm EST

Hits: 88
Have installed and are using prestashop 1.6, at my prestashop admin dashboard, when I press "my store"
to view my store, it only goes to a blank page?? I´ve located the prestashop installation are in the web root public_html folder as it should be. Cannot design my shop without viewing :) Any help much appreciated. Thanks.

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SEO & URL settings have been checked, it all looks fine.
MartinBenjamin
99 Points
2014-04-28 12:44 pm EST

Best answer chosen by User

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Arn
Staff
17,232 Points
2014-04-28 1:23 pm EST
Hello Martin,

Sorry for the problem with PrestaShop. The problem is related to the PHP.INI memory limit that is set to 32 megabytes by default. I edited your PHP.INI file and made the value 256M. The site now appears normally. Apologies for the problem! Please let us know you require any further assistance.

Regards,
Arnel C.

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It is working now, many thanks for your help Arnel and have a great week.
MartinBenjamin
99 Points
2014-04-28 1:43 pm EST
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