InMotion Hosting Support Center

Questions

1,738 Views
1 Answer
I had a PS1.5 install that was looking nice and then I did a PrestaShop 1.6 upgrade. Now the new template is a mess, and there are not alot of 1.6 tem...
CaptKirk 2014-03-28 01:45 pm EST
1,698 Views
1 Answer
Hi, I have installed usps module and configured to. But in checkout page I am not able to see usps option under delivery method. can u please say wh...
santanu 2013-08-09 05:49 am EST
1,671 Views
1 Answer
I bought a Theme from Prestashop (silly me). The theme is PrestaShop theme #317 (v.1.4.7.0). My version of PrestaShop is 1.6.0.11. I cannot g...
glendakotchish 2015-02-10 08:28 am EST
1,623 Views
1 Answer
what should i add or remove in .htaccess file, and in prestashop BO to make my store to open with "WWW" ?
ilan316 2013-12-01 09:35 am EST
1,615 Views
1 Answer
I seem to be having a caching problem with smarty cache inside prestashop or a setting on the VPS server side. When making changes such as category ad...
COMARKET 2014-04-02 12:00 pm EST
1,577 Views
1 Answer
A lot of Prestashop users are having trouble with the zip code validation. When the zip code format field in Localization - Countries is left blank o...
deigam5 2015-09-12 04:06 pm EST
1,572 Views
1 Answer
My url settings and redirects seem to be ok, but maybe the exact coding is not right to get Prestashop page to load properly with ssl on most browsers...
gordophysio 2014-05-19 10:01 pm EST
1,535 Views
1 Answer
In my prestashop, when a customer goes to check out and they start the registration process. The first page with name and email etc works fine. Then t...
Guildernet 2014-07-16 08:08 pm EST
1,519 Views
1 Answer
Should I reinstall Presta Shop since the Admin URL has "admin123" in it and cannot locate this file in directory?
Annalisa 2013-11-09 08:37 pm EST
1,475 Views
1 Answer
I have this issue installing a module which is stopping me from starting my store. The following module(s) were not installed properly: - avalarata...
zeirys 2014-01-31 11:26 am EST
1,444 Views
1 Answer
When I try to make changes or do anything in the back office of prestashop, it logs out and I have to keep logging in. It is very annoying and I can&#...
InMotionFans 2014-12-15 06:04 am EST
1,442 Views
1 Answer
sir, i want add one my own menu in the back-office for prestashop 1.5, so what is the process for the coding part and all other thing, can u g...
hardik dabgar 2013-05-10 03:52 am EST
1,431 Views
1 Answer
This error message is appearing on my Prestashop administration panel: Bad SQL query MySQL server has gone away This happens everytime I try to a...
InMotionFans 2014-02-04 09:07 pm EST
1,410 Views
1 Answer
When I click on 'Products' on the 'Catalog' drop-down menu, I receive the following error message - !Bad SQL Query - Unknown colu...
elsades 2013-10-17 08:00 pm EST
1,408 Views
1 Answer
I am working with PRESTASHOP software. I was trying to edit some features on my website precisely SEO&URLS under PREFERENCES, i clicked on "G...
ebolco5 2012-10-12 08:20 am EST

Support Center Login

Social Media Login

   
Social Login Joomla

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!