InMotion Hosting Support Center

Questions

3,562 Views
1 Answer
I am having issues adding or duplicating products in the Prestashop website I just created. The error message I am getting is: An error occurred while...
InMotionFans 2014-03-18 08:12 am EST
3,548 Views
1 Answer
I am just started with PrestaShop because a customer want to have it. I make webpages for the last 24 years and it is nice to give it a try. But...
solicon 2013-04-27 07:47 am EST
3,225 Views
1 Answer
Hi there, I am using PrestaShop to edit pages. I go into Preference > CMS > Pages > Edit, under Page Content, I wanted to add links and ad...
mariatao8 2013-09-20 02:20 pm EST
2,977 Views
1 Answer
i upgraded my prestashop, now it says i have to "delete the /install folder" before I log back into my admin. Where do i go to find the /ins...
brittpowel 2013-09-17 10:24 pm EST
2,825 Views
1 Answer
I was trying to add/remove items on the top menu in PrestaShop, using Modules -> Top Horizontal Menu. When I configure the Top Horizontal Menu, und...
mariatao8 2013-09-19 02:46 pm EST
2,821 Views
1 Answer
Hi there, I have upgrade Prestashop from v1.5 to v1.6 but i now can't see products if Friendly URL is enabled.. I have also tried regeneratin...
huathockpteltd@gmail.com 2015-05-05 04:40 am EST
2,771 Views
1 Answer
When I try to make changes or do anything in the back office of prestashop, it logs out and I have to keep logging in. It is very annoying and I can&#...
InMotionFans 2014-12-15 06:04 am EST
2,737 Views
1 Answer
I bought a Theme from Prestashop (silly me). The theme is PrestaShop theme #317 (v.1.4.7.0). My version of PrestaShop is 1.6.0.11. I cannot g...
glendakotchish 2015-02-10 08:28 am EST
2,725 Views
1 Answer
Why is this coming up? No URL rewriting (mod_rewrite) is not active on your server, or it is not possible to check your server configuration. If yo...
jstepp 2013-10-04 04:36 pm EST
2,697 Views
1 Answer
Hello, how can i import attributes with csv importer?
ilan316 2013-08-17 03:19 am EST
2,668 Views
1 Answer
Hi, I received the following error when accessing the back-office prestashop, There is 1 error The Employee does not exist, or the password provid...
InMotionFans 2014-05-20 09:48 am EST
2,588 Views
2 Answers
I am using prestashop 1.5.x. How make some download links for 1 virtual product in prestashop? Regards
pryanwise 2013-08-16 02:46 am EST
2,553 Views
1 Answer
In PrestaShop I cannot proceed with the translation of the store. The message that appears is the following: “Warning! Your PHP configuration l...
InMotionFans 2015-06-11 08:20 pm EST
2,534 Views
1 Answer
I have a problem with my site,when do I make payment with when do I make payment by bank transfer me the following errorI also changed the write permi...
InMotionFans 2014-10-19 07:08 am EST
2,483 Views
1 Answer
The memory_limit has been increased from 512M to 1024M in php.ini Still it is taking a long time to login to admin or to process any page in backend...
InMotionFans 2016-03-03 01:32 am EST

Support Center Login

Our Login page has moved, Click the button below to be taken to the login page.

Social Media Login

   
Social Login Joomla

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!