HTTP 500 Internal server error

Category: Prestashop 15

Alexm
Asked:
2013-01-03 4:28 pm

Hits: 553
Hello, I am receiving the error when trying to configure the youtube product videos addon module inside the Prestashop dashboard. Please advise how to resolve the issue. all other modules are working including other purchased addon modules. Thank you.

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Scott
2013-01-03 5:53 pm
Hello Alexm,

I was able to duplicate the error on our test environment with your youtube product module. In researching the issue, we were able to narrow it down to a single line of code.

This line of code is using old syntax that is no longer valid with PrestaShop 1.5.

While we were able to modify the code to get the module configuration screen to display, it did not allow the product selection feature of the screen to function, so the module will not work.

It will require the module programmers to fix the code properly for it to be compatible with PrestaShop 1.5x

Best Regards,
Scott M

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