HTTP 500 Internal server error

Category: Prestashop 15

Alexm
Asked:
2013-01-03 12:28 pm EST

Hits: 1,741
Hello, I am receiving the error when trying to configure the youtube product videos addon module inside the Prestashop dashboard. Please advise how to resolve the issue. all other modules are working including other purchased addon modules. Thank you.

You must login before you can ask a follow up question.

You must login before you can submit an answer.

Best answer chosen by User

0

Scott
Staff
20,848 Points
2013-01-03 1:53 pm EST
Hello Alexm,

I was able to duplicate the error on our test environment with your youtube product module. In researching the issue, we were able to narrow it down to a single line of code.

This line of code is using old syntax that is no longer valid with PrestaShop 1.5.

While we were able to modify the code to get the module configuration screen to display, it did not allow the product selection feature of the screen to function, so the module will not work.

It will require the module programmers to fix the code properly for it to be compatible with PrestaShop 1.5x

Best Regards,
Scott M

You must login before you can post a comment about this answer.

Like this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Ask a Question

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!