Fulfilling back order in Prestashop

Category: Prestashop 15

passiebeer
Asked:
2013-04-22 11:50 am EST

Hits: 572
Hello,
I was wondering, after allowing back orders and a customer orders a product which is out of stock, how do I fulfull this order (and manage the stock correctly) after restocking the product?
Also, does prestashop remind me there is a back order for this product, when I restock the product?

Any help appreciated.

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jamesr
Staff
4,959 Points
2013-04-22 12:19 pm EST
Thank you for your question passiebeer!

You can change the quantity manually once you get the product. Follow the steps in the following article.

Manually editing product quantity in PrestaShop 1.5

After you change the quantity, you can go back to your orders and approve them.

To have the messages sent you can follow the instruction in the following article. This will send you the reminder.

How to add an Order Message in PrestaShop 1.5

Here are some more links to the same subject in case you needed to reference them.

How to allow back orders in PrestaShop 1.5

How to allow orders on out-of-stock products in PrestaShop 1.5

Best Regards,
James R

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Hi James,
Thanks for your reply. It seems thus, there is no more 'automatic' system for doing the back orders. Just good old manual stock change and order processing. (Maybe good idea for an add-on module ;-) )

Thanks,
Pascal
passiebeer
13 Points
2013-04-22 1:56 pm EST
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