problem publishing a new website
2013-01-07 2:11 am
"The site cannot be published to the specified location.
Cannot publish to the specified host via FTP. Authorization failed."
When I clich on support on the same page it tells me
"Could not perform this operation
because the default mail client is not properly installed"
How do I fix this.
Best answer chosen by User
2013-01-07 1:55 pm
If you are publishing with your domain using ftp, you will run into a problem. You domain is pointing to the following.
;; ANSWER SECTION:
You can use your server hostname to connect before changing your nameservers. You will use the same login credentials as your cpanel.
Your cPanel username and ftp hostname can be found within AMP. To find your cPanel username and ftp hostname:
1. Log into AMP
If you want to connect with your domain, you will need to change the nameservers, Here is info on Updating your domain's dns / nameservers.
You will want to contact support either by chat or phone (1-877-595-4482 ext 2) to have a support tech check the connection as you connect if you are still having trouble. Sorry for the inconvenience.