How can I resolve a publishing error in Internet Explorer and Premium Website Builder?


Reckless
Asked:
2012-01-07 5:16 am EST

Hits: 6,239
Every time I try to publish my website which I created using sitebuilder I get "internal error". The error occurs when the process reaches 91%, everytime. I contacted Tech support, they said it's a cpanel password issue and it should disappear after resetting the passowrd. It didn't. I'm using Windows 7 64-bit with Internet Explorer 8.I tried Opra browser and the site was published successfully. I need to use IE.

Thanks,

You must login before you can ask a follow up question.

You must login before you can submit an answer.

Best answer chosen by InMotion Hosting staff

0

Tim S.
Staff
9,967 Points
2012-01-09 12:27 pm EST
Hi Reckless,

Thanks for posting your question. I'm more than happy to assist you today. Typically, this issue is due to a conflict with the cPanel password. Was this issue resolved? Are you now able to use Internet Explorer with your Premium Web Builder account?

If you need further assistance please feel free to contact us.

Thanks!

Tim S

You must login before you can post a comment about this answer.

Like this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Ask a Question

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!