Can't login to cbuilder


wiesbaden
Asked:
2012-11-07 4:16 pm EST

Hits: 365
I was making updates to my website. I usually login using this url:https://secure1.inmotionhosting.com/index/login From this page I can then login and choose cbuilder to modify my web page. Well now when I login all I get is the cpanel. I can't get into cbuilder to access my site. Everytime I try to access cbuilder i get redirected to a page that tells me I have started to build my site! Oh no!! have i lost everything????

You must login before you can ask a follow up question.

You must login before you can submit an answer.

OTHER ANSWERS

0

Arn
Staff
18,498 Points
2012-11-07 4:57 pm EST
Hello Wiesbaden,

It sounds like your browser has somehow lost or had a portion of the URL damaged for the link to the Cpanel or Builder. You will need to clear your browser cache and then re-link to those pages again. Here's an article on clearing your browser cache:Clearing your Browser Cache

This issue is unfortunately not something that's controlled by our servers, but is something related to your internet browser. Please try to clear the browser cache.

You can also go directly to http://builder.inmotionhosting.com or to the AMP page by typing: http://secure1.inmotionhosting.com.


If you have any further questions, please contact technical support or leave a comment at the bottom of the page.

Regards,

Arnel C.

You must login before you can post a comment about this answer.

Like this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Ask a Question

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!