Cannot publish site updates using Plesk sitebuilder


ajreale42
Asked:
2013-09-02 12:46 pm EST

Hits: 321
Below are the errors when attempting to publish updates to my website (stateboutique.com)

"The site cannot be published to the specified location. Cannot publish to the specified host via FTP. Authorization failed."

For the publishing settings, it says "The publishing settings have not been changed since last successful publication."

Any ideas on what could have changed since my last publish?

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johnpaulb-imhs1
Staff
5,425 Points
2013-09-02 12:59 pm EST
Hello ajreale42,

Thank you for your question. This error (Authorization failed) means your password or username is wrong, this often occurs after updating your cPanel password.

Here is a link to our guide on troubleshooting Builder publishing problems, usually after updating your password in the settings it will work.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul

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