Subcategories not showing up

Category: Opencart

JasonF
Asked:
2014-05-19 12:00 pm EST

Hits: 82
I have 1 category that populates in the top menu when you hover over it, you are also able to select them. However, on the left category only the parent shows up (for just that one category), none of the subcategories populate. I have checked and rechecked all settings within those subcategories as well as parent and all the settings are like any other category I have. Please help.
Thank you

You must login before you can ask a follow up question.

You must login before you can submit an answer.

OTHER ANSWERS

0

Scott
Staff
19,427 Points
2014-05-19 12:26 pm EST
Hello Jason,

When testing on a fresh install of OpenCart 1.5.6.4, there is no issue with categories and subcategories displaying. Did you add any other extensions or plugins before you noticed the behavior? What version are you using? Was it a fresh installation or an upgrade? If it was an upgrade, what was the previous version? Did it work on the previous version? Have you done a rollback or installed the previous version in a separate test environment and confirmed it still works?

Kindest Regards,
Scott M

You must login before you can post a comment about this answer.

Im using newest version of opencart. No I havent done a rollover however I every other category/subcategory works . I do not remember it not working. Why would it happen to one subcategory and not the others. Unless there is seperate code?
JasonF
40 Points
2014-05-19 12:46 pm EST
Nevermind seo problem even though the seo name was the same but one as parent and another as a subcategory of a different parent, I guess it confused the system
JasonF
40 Points
2014-05-19 12:59 pm EST
Like this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Ask a Question

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!