Sales tax working incorrectly

Category: Opencart

qline2013
Asked:
2013-01-11 9:21 am EST

Hits: 456
Currently,

My sales tax isn't working right. It is charging customers tax on top of shipping. For example, if the product cost is $10, and shipping is $5, Open Cart is charging the customers tax on $15, instead of the product cost of $10, then adding in shipping cost. How can I get this fixed?

Thanks,

Brad Amron

You must login before you can ask a follow up question.

You must login before you can submit an answer.

OTHER ANSWERS

0

Scott
Staff
16,825 Points
2013-01-11 11:02 am EST
Hello Brad,

I am unable to locate any account with us under your email address or name. It maybe a coding issue with the module or version, but I would need more information to fully check into your issue. What version of OpenCart are you using, and what modules do you have installed? Your domain name would also help as we could visit the site to see if there is anything else we may notice.

You can send the specific information to docs@inmotionhosting.com. As we do not actively monitor that address, be sure to leave a comment below so we know the information was sent.

Best Regards,
Scott M

You must login before you can post a comment about this answer.

0

waylaydesign
2013-01-16 2:13 pm EST
Hey qline2013. I stumbled across your question while having the same issue myself. My fix turned out to be a simple oversight.

Log in to your admin, go to "Extensions->Shipping". Edit the relevant shipping module and set the "Tax Class" to "None".

Hope it helps.

You must login before you can post a comment about this answer.

Like this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!
Ask a Question

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!