InMotion Hosting Support Center

OpenCart Ghost Image.

Category: Opencart

284 Points
2012-12-25 8:17 pm EST

Hits: 689

I have not been able to solve an anomaly that is taking place on my Open Cart Website.

Please go to:

Home>dog beds>pillow Beds.

You will notice in front of the first pet bed product image, a ghost image of an HP Laptop. That just started. I deleted all of the manufacturers, uninstalled the Carousel Module, and deleted the products from the original Open Cart.

Again, please note that this just popped up out of the blue after I added the third pet product.

Please advise.

Also note that I tried different browsers and get the same ghost image.

You must login before you can ask a follow up question.

You must login before you can submit an answer.



36,928 Points
2012-12-26 9:46 am EST
Hello simonbk,

The image shows on all category pages. In looking at the source code for the page, it is set as a banner. You will want to go into the admin area and ensure that no extra banners are still present.

Also noted, if you select the first dogbed and open up its individual page, you will see a carousel for that product that still includes all the demo product images. It appears they are still in your store, or at least the images are.

Removing the extra banner and ensuring all the default images are removed should help remove these extra images.

Best Regards,
Scott M

You must login before you can post a comment about this answer.


9,968 Points
2012-12-26 9:53 am EST
Hello simonbk, and thank you for your question.

It looks like the HP image that you're speaking about is actually a banner, and not just a product. This is one of the default banners that comes with OpenCart.

In order to remove this I believe you should be able to do so following these steps:

<ol class="article_list">
<li><a href="" target="_blank">Login to OpenCart admin dashboard</a></li>
<li>Hover over the <strong>System</strong> drop-down at the top, then expand <strong>Design</strong>, and click on <strong>Banners</strong></li>
<li>Now if you wanted to completely remove these, you can place a check-mark beside <strong>HP Products</strong>, then click on <strong>Delete</strong></li>
<li>Alternatively to disable these banners, you can click on <strong>Edit</strong> beside <strong>HP Products</strong></li>
<li>Then from the <strong>Status</strong> drop-down, you can choose <strong>Disabled</strong></li>
<li>Finally, click on <strong>Save</strong> at the top-right</li>

I hope that information was helpful, if you're still having any problems getting the images removed, please let us know.

- Jacob

You must login before you can post a comment about this answer.

Like this Question?

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!