Little White Box

Category: Opencart

simonbk
284 Points
Asked:
2013-01-07 1:52 pm EST

Hits: 366
Open Cart

heartlandpetbeds.com/test

I uninstalled the category module because this theme does not use it. However, if you click on one of the categories at the top you will see a little white box on the left that will not go away.

Please advise.

Thank you for your response. Please note that I have checked my site's admin dashboard. There is nothing remaining from the old default menu. Everything has been deleted and the particular module that places a "Left Sidebar Menu" has been uninstalled.

So, at this point tell me how to get rid of my little white box. If the answer is to make a change in the CSS coding tell me what line and the change you would like me to make.

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OTHER ANSWERS

0

johnpaulb-imhs1
Staff
8,297 Points
2013-01-07 2:28 pm EST
Hello simonbk,

Thank you for your question. We checked your site, and see the blank box on the side. Using the inspect element option in Chrome we were able to determine this is being caused by a non-existent javascript being called in from the coding section:

<div id="column-left">

This is most likely due to the remnants of a disabled menu item remaining in the site.

Since the coding is still on the website, I recommend checking in the open cart admin dashboard, to make sure this menu item is fully removed / disabled from the site.

If you have any further questions, feel free to post them below, or contact live Tech Support.

They are available 24/7 via:
Email: support@inmotionhosting.com
Phone: 888-321-HOST (4678)
757-416-6575 (Intl.)
&
Chat (there is a link on the top right).

Thank you,

-John-Paul

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