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Blank white screen

Category: Opencart

simonbk
284 Points
Asked:
2013-03-03 3:26 pm EST

Hits: 656
heartlandpetbeds.com

I processed an order through my site for the first time today. I purchased a product like I was a customer. The order went through and I received an email from Authorize.net.

However,

As the customer,after I entered the card information and hit continue all I received was a bright white blank screen.

No:

Thank-you for your order, nothing.

Please advise.

Simon

UPDATE:

it appears that I am missing the checkout sucess php.....and there is an error message about line 39.

UPDATE #2.

It appears that I may have the same problem I had last week when you folks had to add back-in the CHECKOUT>PHP.MAINTENACE.

There is aa checkout-old and a checkout.

The new checkout is missing the:

success php

and

manual php.

I don't want to mess anything up.

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OTHER ANSWERS

0

scott
Staff
27,163 Points
2013-03-04 12:25 pm EST
Hello simonbk,

I have ensured that the two missing files (success.php and manual.php) are in the proper folder.

Your next full order tests should display a screen after the order processing.

Best Regards,
Scott M

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