Why is my domain showing as "parked"?

Category: New Customers

almani
Asked:
2012-09-06 2:44 pm EST

Hits: 607
Why is my domain showing as "parked"?

Yesterday it was showing all right.

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Scott
Staff
19,582 Points
2012-09-06 2:53 pm EST
Hello almani,

I would need more information on your situation as I see your primary domain coming up normally. It appears with the same data as your temporary URL. You may want to clear your browser cache and see if that helps.

You can leave a comment below with any additional details if needed.

Best Regards,
Scott M

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0

Arn
Staff
17,354 Points
2012-09-06 3:01 pm EST
Hello Almani,

Your domain is currently being managed by GoDaddy. The terminology of "parked" may mean something different to them versus how we are using it in our hosting service. First, you need to remember that domains and web hosting are two separate things. In GoDaddy's case the same company manages both the domain name and the website. For us, we use a 3rd party (called Melbourne IT) to manage the domain. InMotion manages the web hosting side.

If you were to look at where we would set a domain to be PARKED, you would need to login to your Cpanel and check the domain under the PARKED section. Parked domains are merely re-directed to another location. When I checked your settings here, your domain is NOT pointed anywhere. Therefore, according to our hosting service, your domain is NOT parked. If you're seeing it as parked, then this could be a GoDaddy setting. You will need to consult with GodAddy and ask them about the Parked setting. Since the domain is not under our control, changes to it's status can only be done by the domain registrar - GoDaddy.

If you have any further questions, please contact technical support or leave a comment at the bottom of the page.

Regards,

Arnel C.

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