Why is my account still inactive?

Category: New Customers

InMotionFans
n/a Points
Asked:
2014-01-16 5:59 am EST

Hits: 72
i have called & changed my login password, why is my account still not activated?

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JeffMa
Staff
9,162 Points
2014-01-16 9:25 am EST
I do see that your account has been confirmed and activated. I see that you were also sent various emails with links to the getting started guides in which these will guide you through the initial setup process. If you did not receive these emails, the email address could possibly have an error within it in which you would want to contact technical support over the phone, chat, or email to have this email address corrected.

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