Do your Hosting Plans support video streaming? Do you have tech support via phone?

Category: New Customers

tdejony
Asked:
2011-10-25 12:53 am EST

Hits: 29,119
I am the web developer for an importing/exporting company located in the United States, on the West Coast. We are interested in moving our current website to a new web-host and are considering inmotion hosting, but have a few questions first:

1) We must have the ability to stream our product videos (some in HD) (all video files located on our server), as well as offer them as zipped downloadable files, to many different countries, such as: Japan, China, Australia, Brazil, Egypt, Germany, India, Italy, Kuwait, Poland, Serbia, Singapore, Taiwan, and Pakistan, to name a few.

Are your hosting plans / hardware sufficient to provide fluid streaming HD video, as well as downloads, to countries such as these?

2) The owner of our company prefers to talk to web-host tech support over the phone, when needed. Do you have such a support system?

3) Do you offer domain transfer services?

4) What hosting package would best fit the needs described above, and how much would it be?

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Best answer chosen by InMotion Hosting staff

0

Tim S.
Staff
6,907 Points
2011-10-25 7:12 am EST
Hi tdejony,

Thanks for posting your questions. I'm more than happy to assist you.
Let's see if I can provide you with adequate answers:

1) You can stream videos from the server, but it will depend on the technology you are using to do so. Ideally, it should not be a problem though.

2) We have U.S. based tech support which operates 24/7 to meet the needs of all our global clients. Support can be reached 24 hours a day by phone, email, and live chat. We also have forums and the Questions & Answers sections which are monitored regularly to offer support as well.

3) We do offer domain transfer services if you wish. WE can transfer management rights of the following top level domains: com, net, org, biz, info, and us.

4) It's hard to determine what hosting package would be best suitable for your current business needs. I would suggest calling our toll free phone number and discussing it with our new account specialists who can help you choose the best hosting plan to meet all your needs. 1-888-321-4678

I hope this helps! If you need further assistance please feel free to contact us.

Thank you!

Tim S.

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