InMotion Hosting Support Center

Correct Hosting Plan for Moodle

Category: Moodle

ramanj
Asked:
2017-11-27 12:46 pm EST

Hits: 16
We have 4 moodle installations (ver 3.3 and 3.4) under a shared (pro) hosting plan. Each is for a separate group of users (separate campus) and there are 25-30 users for each. This morning moodle became very slow and then unresponsive for one of the campuses after about 25 students had logged in and as more tried to log in.

The site had run into CPU resource constraint.

I guess I need to upgrade and need help to decide what plan to upgrade to. Please HELP. This is URGENT.

Thanks. Raman

You must login before you can ask a follow up question.

You must login before you can submit an answer.

OTHER ANSWERS

1

John-Paul
Staff
30,388 Points
2017-11-27 2:05 pm EST
Hello ramanj,

Thank you for your question regarding the correct Moodle Hosting plan. It is difficult to say without knowing the specifics of your website performance. I recommend displaying and logging PHP errors to see if there is a specific issue causing the problem. Your cPanel logs may also provide more specific clues into what is happening around those times.

Typically, optimizing your site will address resource problems, here is a helpful link to the official Moodle Performance recommendations page.

If you have already done this, and it is still having issues I recommend upgrading to the first VPS plan. You can always upgrade further if necessary.

Thank you,
John-Paul

You must login before you can post a comment about this answer.

Like this Question?

Support Center Login

Our Login page has moved, Click the button below to be taken to the login page.

Social Media Login

   
Social Login Joomla

Related Articles

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!