Having problems in Magento with getting a product to show on home page even though it is in stock.

Category: Magento

scotnig
Asked:
2013-06-21 11:24 am EST

Hits: 1,081
Just installed Magento and set up category and product, but product shown on home page is out of stock even though inventory has beeen set to In Stock and 100? Can you help.

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Arn
Staff
18,399 Points
2013-06-21 2:14 pm EST
Hello Scotnig,

Sorry for the trouble on the Magento stock issue. It appears that you can set your product to OUT OF STOCK, even though it is in stock. You would need to set to IN STOCK and then it should appear normally. Check out this article on the Stock Availability setting: Magento Stock Availability.

I hope that helps to answer the question! If you're still having issues and still need assistance please let us know.

Regards,
Arnel C.

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Thanks, but I tried the advice you posted and still have the same issue.
scotnig
8 Points
2013-06-22 8:34 am EST
Hello Scotnig,

I also spoke with a person who actually manages a fairly large Magento installation. He said that if it was not simply that setting, then you may need to go into the Magento interface and clear the cache. Magento can be set to cache its pages for easier loading. If you have not cleared the cache, then it's possible you're seeing the old version from the Magento cache.

Regards,
Arnel C.
Arn
18,399 Points
Staff
2013-06-24 11:36 am EST
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