Smart Search component not installed

Category: Joomla 3

nicolai
Asked:
2013-09-10 5:58 pm EST

Hits: 493
Hello,
I installed joomla 3.1.5 through softacolous. I wanted to integrate an easyblog plugin into smart search plugin. I enabled all search plugins, as from various guides, but I still can't find smart search component. Why so?

Thank you

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Arn
Staff
16,613 Points
2013-09-10 6:54 pm EST
Hello Nicolai,

I'm sorry to hear that you're having problems with the integration of both easyblog plugin and the smart search plugin. If you are dealing with a specific issue, can you please provide a URL so that we can know where to look for the problem that you are having.

If you want more information on using SmartSearch, check out: Quickstart guide to smart search. You can also find more info on theEasyblog extension. Please understand that these are third party created plugins, so you may need to contact the developer if a product is not working correctly.

Kindest Regards,
Arnel C.

You must login before you can post a comment about this answer.

The specific problem is that I can't find smart search component in my back-end. Can I write you a private message or an email with username & pass? So you could take a look, if able?
It seems I deleted Smart Search and I need to reinstall it, but i need some help. http://docs.joomla.org/J2.5:Reinstalling_deleted_Joomla_2.5_core_extensions
nicolai
13 Points
2013-09-11 3:31 am EST
Hello Nicolai,

The instructions for the installation of the Smart Search component can be found here: Smart Search Quick start guide. If you need help beyond this, then please provide a URL so that we can see what's happening. Issues that are being investigated on the Support Center are typically for the public. If you need the matter to be private, you can file a support ticket with the live support team (contact information is below).

Regards,
Arnel C.
Arn
16,613 Points
Staff
2013-09-13 3:44 pm EST
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