How to load Gantry 4

Category: Joomla 3

InMotionFans
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Asked:
2014-04-28 8:08 pm EST

Hits: 15
What is the process to load Gantry 4. If I try it through Joomla, I get an error message telling me it is a complete installation, not a Joomla extension?

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Arn
Staff
17,201 Points
2014-04-28 8:52 pm EST
Hello,

Thanks for the question. I can't tell what server you're on (or if you're a customer), so I cannot verify if the location you are loading the extension to meets the minimum requirements. As far as I know, Gantry is indeed a Joomla extension. The requirements for it can be found here. You can use PHPINFO to help you see if you're meeting the requirements. If you continue to have problems, you may need to seek support from the makers of the extension to help figure out the issue. We would need more information about your installation or access to your setup in order to make an assessment of the issue.

I hope that helps to provide some insight on the problem. Please let us know if you have any further questions.

Regards,
Arnel C.

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